- John Wilcox & Co cannot accept payment of either rent of fees by credit card.
Always paid in advance by standing order either monthly, quarterly, six monthly or annually subject to negotiation.
The Tenant is responsible for all the utilities in respect of the property unless these are already included in the Landlord’s service charge (e.g. communal heating), these include electricity, gas (if applicable), water and council tax. Meter readings will be taken at the time of the inventory check-in. The tenant is also liable for all costs associated with any telephone service (the provider needs to be contacted directly). If you have a television (even if supplied by the Landlord) you will have to pay the television licence fee and for any cable or satellite service. If there is a burglar alarm/security system, any monitoring charges would usually be payable by the Tenant as well as the callout charges if the alarm is accidentally activated.
The Tenant’s own possessions are not covered by the Landlord’s insurance policy. You should have a Tenant’s contents insurance policy for your own possessions.
We will inform you as to who will be managing your property, so that you will have a point of contact in case of an emergency (e.g. a leak). In the case where we manage your property you will have a professional property manager allocated to you. We will also provide you with emergency contact numbers for disasters that occur outside office hours.
It is the Tenant’s responsibility to return the property in the same condition as at the start of the tenancy and to have had it professionally cleaned.