New Assured Shorthold Tenancies (Asts) Signed on or After 1 June 2019

Holding Deposit (per tenancy) One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Security Deposit (per tenancy. Rent under £50,000 per year) Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.
Security Deposit (per tenancy. Rent of £50,000 or over per year) Six weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.
Unpaid Rent Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Lost Key(s) or other Security Device(s) Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).
Variation of Contract (Tenant’s Request) £50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.
Change of Sharer (Tenant’s Request) £50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher.To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Early Termination (Tenant’s Request) Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

  • John Wilcox & Co cannot accept payment of either rent of fees by credit card.


Always paid in advance by standing order either monthly, quarterly, six monthly or annually subject to negotiation.


The Tenant is responsible for all the utilities in respect of the property unless these are already included in the Landlord’s service charge (e.g. communal heating), these include electricity, gas (if applicable), water and council tax. Meter readings will be taken at the time of the inventory check-in. The tenant is also liable for all costs associated with any telephone service (the provider needs to be contacted directly). If you have a television (even if supplied by the Landlord) you will have to pay the television licence fee and for any cable or satellite service. If there is a burglar alarm/security system, any monitoring charges would usually be payable by the Tenant as well as the callout charges if the alarm is accidentally activated.


The Tenant’s own possessions are not covered by the Landlord’s insurance policy. You should have a Tenant’s contents insurance policy for your own possessions.


We will inform you as to who will be managing your property, so that you will have a point of contact in case of an emergency (e.g. a leak). In the case where we manage your property you will have a professional property manager allocated to you. We will also provide you with emergency contact numbers for disasters that occur outside office hours.

Tenant Responsibilities

It is the Tenant’s responsibility to return the property in the same condition as at the start of the tenancy and to have had it professionally cleaned.